Free guide
The Anchorage Small Business IT Buyer's Guide.
What you should expect to pay for managed IT, the contract clauses to watch out for, and the 12 questions to ask any MSP before you give them access to your network.
Written for Alaska business owners shopping for IT, by an Alaska MSP. Not a sales document.
What is in the guide
The 3 ways MSPs charge
Per-device flat rate, per-user flat rate, and hourly time-and-materials. Each has trade-offs. We explain which model favors small businesses and which favors the MSP.
Contract clauses to watch for
Auto-renewal language, exit-fee gotchas, "out of scope" wording that converts every emergency into an extra invoice, and the credential-handover clauses most contracts don't have.
12 questions to ask before signing
Including the four every Anchorage MSP we've competed against will fumble — about response time guarantees, on-call coverage, founder accessibility, and what happens when you eventually leave.
The IT maturity scorecard
A simple checklist to score your current IT setup against a modern baseline. If your existing IT provider is stuck in 2018, the score will tell you.
Who this guide is for
Anchorage and Mat-Su business owners who are shopping for managed IT, considering switching providers, or trying to figure out whether their current provider is overcharging or underdelivering. The guide is written in plain English for non-technical operators. No sales jargon, no bait-and-switch.
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